And the Hits Just Keep on Coming
First, faithful reader, I must apologize for my lackluster blogging performance. My broadband has been uncooperative and I've had to dial in which makes everything painfully slow. Plus, deep down inside I'm basically a lazy slug. But I'm back at it today, so sound the trumpets.
This week has been composed mostly of letting 18 people know that they won't be getting a raise this year. Those conversations typically go one of two ways: People are glad to have a job and don't complain. Or, they go berserk and want to talk to the CEO, this ain't fair, you suck, your mother's ugly, your dog's queer, etc, etc. Most have followed the course of the former, a few the latter. Even some of the 1/3 that did get a raise complained about the amount. You can't please everyone, so I find it's best to set your sights on pleasing yourself. That's worked out well for me in the past.
Oddly enough, the boneheads that make it their mission to make my life miserable haven't noticed the very obvious trend of the permanent disappearances of their predecessors. When it comes time to swing the axe, I'm swinging it right at the heads of the people that make work for me. I don't care how good someone is at their job, everyone knows (or certainly should know) that shit flows downhill. You can push it uphill for a limited amount of time, but it doesn't go far uphill and eventually you will experience a severe avalanche. And you'll most likely be killed. Sayonara, jerkoff.
Being in a customer service business I tend to take a lot of crap from customers. I mean a lot. I once had a woman loudly call me an "insignificant peon" in the middle of a big office full of people. Wonder of wonders, she still didn't get her way. As a result of years of abuse, I have a low tolerance for taking crap from peers and coworkers. I haven't the slightest hint of tolerance for taking shit from people that work for me. If an employee has a problem and explains it to me in a civilized manner, I'll do everything I can to help. But call me up with an attitude that makes it look like your problem is my fault, even if it is my fault, and things aren't going to go your way. Points are awarded for tact and diplomacy, keep that in mind. If you can't finesse the boss, how can you finesse a customer? You suck, good bye.
It's a big day here in the rut-- today's my 23rd anniversary with the company. The Man sent an IM to congratulate me. That was nice of him. He's a good guy, but not particularly personable, 100% business. He knows everything about everything and remembers the most obscure shit forever. When dealing with him you had best recall every little thing you have ever said to him, because he sure does. Bullshitting him is not an option, do so at your own risk. I've witnessed the public performance appraisals that can result from an unsuccessful bullshit attempt and it's not pretty. But c'est la vie, sooner or later everyone gets their turn to experience first-hand the crushing blows.
23 years complete, 7 more years of solitary confinement to go before I'm eligible to retire. It sucks to wish your life away, and I'm not really anxious to retire. But I'd sure like to get some of those retirement benefits before they get around to screwing me out of them.
By the way, has anyone seen my pager?
Drink up men, it could be your last.
This week has been composed mostly of letting 18 people know that they won't be getting a raise this year. Those conversations typically go one of two ways: People are glad to have a job and don't complain. Or, they go berserk and want to talk to the CEO, this ain't fair, you suck, your mother's ugly, your dog's queer, etc, etc. Most have followed the course of the former, a few the latter. Even some of the 1/3 that did get a raise complained about the amount. You can't please everyone, so I find it's best to set your sights on pleasing yourself. That's worked out well for me in the past.
Oddly enough, the boneheads that make it their mission to make my life miserable haven't noticed the very obvious trend of the permanent disappearances of their predecessors. When it comes time to swing the axe, I'm swinging it right at the heads of the people that make work for me. I don't care how good someone is at their job, everyone knows (or certainly should know) that shit flows downhill. You can push it uphill for a limited amount of time, but it doesn't go far uphill and eventually you will experience a severe avalanche. And you'll most likely be killed. Sayonara, jerkoff.
Being in a customer service business I tend to take a lot of crap from customers. I mean a lot. I once had a woman loudly call me an "insignificant peon" in the middle of a big office full of people. Wonder of wonders, she still didn't get her way. As a result of years of abuse, I have a low tolerance for taking crap from peers and coworkers. I haven't the slightest hint of tolerance for taking shit from people that work for me. If an employee has a problem and explains it to me in a civilized manner, I'll do everything I can to help. But call me up with an attitude that makes it look like your problem is my fault, even if it is my fault, and things aren't going to go your way. Points are awarded for tact and diplomacy, keep that in mind. If you can't finesse the boss, how can you finesse a customer? You suck, good bye.
It's a big day here in the rut-- today's my 23rd anniversary with the company. The Man sent an IM to congratulate me. That was nice of him. He's a good guy, but not particularly personable, 100% business. He knows everything about everything and remembers the most obscure shit forever. When dealing with him you had best recall every little thing you have ever said to him, because he sure does. Bullshitting him is not an option, do so at your own risk. I've witnessed the public performance appraisals that can result from an unsuccessful bullshit attempt and it's not pretty. But c'est la vie, sooner or later everyone gets their turn to experience first-hand the crushing blows.
23 years complete, 7 more years of solitary confinement to go before I'm eligible to retire. It sucks to wish your life away, and I'm not really anxious to retire. But I'd sure like to get some of those retirement benefits before they get around to screwing me out of them.
By the way, has anyone seen my pager?
Drink up men, it could be your last.


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